Communications Clerk (National), SB2, UNPFA LACRO, Panama

Organizational Context

UNFPA is the United Nations sexual and reproductive health agency. Our mission is to deliver a world where every pregnancy is wanted, every childbirth is safe and every young person´s potential is fulfilled.
The organization was created in 1969, the same year the United Nations General Assembly declared “parents have the exclusive right to determine freely and responsibly the number and spacing of their children.”
UNFPA calls for the realization of reproductive rights for all and supports access to a wide range of sexual and reproductive health services – including voluntary family planning, maternal health care and comprehensive sexuality education.
Since UNFPA started its work, the world has seen progress: The number and rate of women dying from complications of pregnancy or childbirth has been halved. Families are healthier. Young people are more connected and empowered than ever before. But too many are still left behind. 
In 2018, UNFPA launched efforts to achieve three transformative results, ambitions that promise to change the world for every man, woman and young person: ending unmet need for family planning, ending preventable maternal death, and ending gender-based violence and harmful practices.
The Latin America and the Caribbean Regional Office (LACRO) is based in Panama City, Panama, and provides strategic support and technical advice to a network of Country Offices in the region. UNFPA headquarters are in New York.
The communication team at the Regional Office provides strategic communication support and advice as a key lever for the achievement of programme results, particularly to support the transformation of social and gender norms as well as evidence-based advocacy, also by scaling up the use of new technologies and collaborative communication strategies.
The team is responsible for promoting the impact of UNFPA´s mission and work, as well as its brand, across the region. Tools and channels used include traditional media, campaigns, events, the UNFPA website, and social media platforms in Spanish. The team supports communications focal points in Country Offices in the Caribbean, Central America and South America.

OBJECTIVE
The Communications Clerk will work in the communications team at LACRO in Panama, under the direct supervision of the Regional Communications Adviser. S/he will focus primarily on digital communications.
S/he will perform specialised communications processes that support the creation of digital communications content and the delivery of communications services. These aim to maintain and enhance UNFPA’s visibility and reputation and support fundraising activities. 

Starting date: Asap
Duration: 31 December 2023, with the possibility of extension

KEY RESPONSIBILITIES (not all-inclusive nor exhaustive):

Digital Content and Products
Suggest and develop multimedia content for Facebook, Instagram, LinkedIn and Twitter in Spanish, as well as the lac.unfpa.org website.
Edit short videos using interviews, b-roll and photos; follow UNFPA guidelines to do so.
Light edit photos and create graphics/other design products using Canva and/or Adobe software.
Create Trello boards on issues, events, report launches, and internal/external campaigns. Schedule posts.
Promote UNFPA website stories, slides and other content across channels. Support paid ad campaigns.
Distribute communications guidelines for UNFPA staff to refer to when creating content.  
Translate material to Spanish or English.

Community Management
Develop content to build an online community that interacts with the UNFPA brand.
Monitor the UNFPA brand and relevant news using social listening tools.
Respond and engage with followers. Escalate issues in a timely fashion.

General Support
Use corporate and third-party tools to organize, archive, share, schedule and publish multimedia content.
Research software, applications, equipment and accessories, looking at a variety of options to innovate.
Take photos/film at events. Provide simple design solutions for invitations, brochures, internal documents, and events. 
Perform research to find articles and resources that can be used to strengthen digital marketing.
Complete other projects as assigned, including preparing Power Point presentations, writing blogs and stories for the intranet/website, assisting with events, keeping inventory up to date. 

EXPERIENCE
Experience in communications, in particular with digital and/or integrated marketing.

KNOWLEDGE AND SKILLS
•Proficient in use of design/photo/video editing software (Adobe Premiere, Lightroom, Photoshop) or similar packages, and in use of Google workspace.
•Excellent organizational, inter-personal and communication skills.
•Knowledge of work routines and methods in order to complete processes under minimal supervision.
•Good in organizing and structuring various tasks and responsibilities.
•Ability to take initiative and work independently.
•Ability to work in a team, creating a positive environment.
•Ability to offer guidance and basic training to colleagues.
•Excellent writing and editing skills.
•Uses tact and courtesy to give and receive information to/from a wide range of individuals.

Education
Completion of secondary school is required. A university degree is desirable.

Language Requirements
Fluency in English and Spanish (oral and written communication).

Other Requirements
This role is open to Panamanian nationals and holders of resident permits.