International Consultant, Change Management Facilitator, ESARO

Purpose of consultancy:

In summary, the Change Management Facilitator will:
Act as an agent of change and facilitate the change management process in the UNFPA Country Offices listed below;
Provide effective communication to relevant stakeholders throughout the realignment implementation process in collaboration with the Advisory Panel;
Lead and coordinate the recruitment, selection and separation processes of the realignment implementation;
Facilitate the Advisory Panel for the realignment implementation.
 

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled.  UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates who transform, inspire and deliver high-impact and sustained results; we need staff who are transparent, and exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Scope of Work:

Change Management Facilitation for the below offices:

Malawi - a maximum of 30 days
Burundi - a maximum of 30 days
Lesotho -  a maximum of 25 days
Zambia - a maximum of 40 days
Madagascar -  a maximum of 40 days
Democratic Republic of Congo - a maximum of 40 days

The final days for each CO will be confirmed.

Provide effective communication throughout the implementation process

• Provide policy guidance to staff on selection and separation process in collaboration with the Regional HR team;
• In close coordination with Legal Unit, Advisory Panel and Regional HR Team, draft letters to staff on abolition of post and termination where applicable;
• Submit weekly status reports to the Advisory Panel and relevant stakeholders for each CO’s realignment implementation; 
• Engage in relevant ad hoc meetings where required.

Lead and oversee the recruitment, selection and separation processes relating to the change management exercise. Specifically, s/he is responsible for the following:
 

• Lead and coordinate the end-to-end recruitment process for positions linked to the CO realignment implementation;
• Monitor and ensure selection processes are conducted in line with UNFPA Policies and Procedures and Staff Regulations and Rules;
• Facilitate position management with the support of the Regional HR team, where applicable;
• Review and finalise job descriptions in collaboration with the relevant CO’s and Regional HR team;.
• Oversee post vacancy announcements in Quantum Recruit in collaboration with the Regional HR Team.
• In collaboration with the Advisory Panel and CO Senior Managers, coordinate the establishment of Written Test Scorers and Interview Panels for the different positions, where applicable;
• Manage the receipt of applications, conduct longlisting, and coordinate shortlisting, written assessment, and interviews and/or any other additional selection method applicable for the internal job fairs of the realignment implementation;
• Facilitate job matching exercises where applicable in collaboration with the Regional HR Team;
• Develop interview schedules and design interview questions with assistance from line managers, brief panel members on interview methods;
• Participate in interview panels, prepare and finalize interview reports; 
• Conduct requisite clear and reference checks prior to issuance of selection letters in collaboration with the Regional HR team;
• Coordinate the submission and clearance of the selection process from the Regional Compliance Review Body, in collaboration with the Regional HR Team;.
• Document and collect good practices to be shared with the Regional Office Management.
• Perform any other duties related to the realignment implementation process as requested by the CO management team and/or the Regional HR Team.

Duration and Working Schedule:

A maximum of 8 months; as per the working schedule of each Country Office - no more than 40 days per Country Office.

The estimated schedule for each CO realignment is below:
1. Inception Meetings with ESARO and Advisory Panel and documents review – 5 days
2. Development of JDs for Classification and preparation for the Internal Jobs Fair – 12 days
3. Implementation and Completion of Internal Jobs Fair – 15 days
4. Final Report and Initiation of External Recruitment. – 8 days

The IC payments will be based on the above deliverables, which will be informed by the number of working days worked to deliver each work output area.
 

The place where services are to be delivered:

The assignment will be both in-country and remote, where deemed necessary. The IC will be required to travel to the relevant CO for a part of the assignment duration, which will be agreed upon between all parties.

Expected travel:

The consultant will be required to travel to the Country Offices and the travel schedule will be agreed upon with the CO and the Regional HR Team.

Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.):

The assignment is for a period between 15 May to 31 December 2024. The work will be delivered in-person and electronically. The delivery dates will be based on the work plan dates agreed for each CO.

Monitoring and progress control, including reporting requirements, periodicity format and deadline:

Regular briefing meetings with the Advisory Panel, other Senior Managers in the CO and the Regional Office. 
Regular consultation with the ESARO HR Team.
Reports and all other documentation related to each realignment process to be uploaded on a shared drive.
 

Supervisory arrangements:

The Change Management Facilitator will work under the overall supervision of the CO Representative, and will have a technical reporting line to the ESARO Senior HR Business Partner. 
He/she will also work in close collaboration with the designated senior management team or designated change management team, and with the HR team in the Regional Office and Legal Office at Headquarters, as appropriate. 
 

Education Required:  
An advanced degree/ Master’s degree in Human Resources, Business Administration, Psychology, Training, Organisational Development, Public Administration, Law, International Development or other relevant social sciences.  

Knowledge and Experience Required: 

• Minimum of 10 years of work experience in relevant field including experience in recruitment and job fair exercises or similar change management activities
• Proven prior practical experience in similar exercises and ability to apply a highly objective, transparent, fair and culturally unbiased approach.
• Experience in managing change processes;
• Good knowledge of UNFPA or UNDP HR Policies and Procedures is an asset.
• Excellent organisational, people and project management skills, with an ability to openly convey information to staff members in a timely and concise manner;
• Ability to handle confidential information; 
• Field experience is an asset;
• Experience with international development / humanitarian organisations is an asset;

Languages: 
Verbal and written fluency in English is required; knowledge of French is desirable.

Other Desirable Skills:
Initiative, strong conceptual abilities, sound judgment, ability to multi-task, robust drafting ability, resilience and an interest in development work.
 

Required Competencies: 

Values:

• Exemplifying integrity, 
• Demonstrating commitment to UNFPA and the UN system, 
• Embracing cultural diversity, 
• Embracing change

Core Competencies: 

• Achieving results,
• Being accountable,
• Developing and applying professional expertise/business acumen,
• Thinking analytically and strategically,
• Working in teams/managing ourselves and our relationships.

 

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.

Disclaimer:

Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. 

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. 

Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.