The Position:
The Supply Chain Services Associate is located in the Third-Party Procurement Services (TPP) Team externally known as Supply Chain Solutions Team within Pillar 1 – Resilience and Capacity Development in the UNFPA Supply Chain Management Unit (SCMU). The position reports directly to the Supply Chain Services & Relations Analyst (Team Lead). The Supply Chain Services Associate will work closely with other SCMU colleagues, the new integrated HQ division, the Humanitarian Response Division, other HQ Business Units, the Regional Offices and the Country Offices and with a number of external partners.
How you can make a difference:
UNFPA occupies a unique position in the sexual and reproductive health commodity ecosystem as a critical player in supply chain management, a leading public procurer of sexual and reproductive health commodities, a trusted partner to national governments, and one of the few organizations with the scale and partnerships necessary to build accountability for last mile delivery.
The UNFPA Supply Chain Management Unit (SCMU) is self-funded and was made operational in January 2022. It is tasked with ensuring that UNFPA is able to effectively and efficiently support the delivery of life-saving reproductive health products and other programme supplies to the end user when and where they are needed. To achieve this, it is important to strengthen the capacity of governments and implementing partners to ensure coordination, end-to-end visibility and accountability on all supply chain and logistics management related activities, in particular for programme supplies, across all UNFPA programmes.
Job Purpose:
In general, the Supply Chain Services Associate will provide foundational support and ensuring smooth day-to-day procurement services operations. In addition, the position will also assist in the procure-to-pay process for external partners.
Qualifications and Experience:
Education:
- Completion of secondary education is required.
- A University degree at Bachelor Level in Supply Chain Management, Business Administration, Economics, Project Management, International Commerce, Marketing or equivalent field is an asset.
- A professional Supply Chain Management certification such as Chartered Institute of Purchasing and Supply (CIPS) or Chartered Institute of Logistics and Transport (CILT) at Level 2 would be an additional asset.
Knowledge and Experience:
- Minimum of six years of relevant experience in sales and/or marketing, partnerships and/or fundraising, customer service, promotional activities or related areas in procurement, logistics and/or supply chain context is required.
- Strong interpersonal skills and capability to develop and maintain broad diversified partnerships is required.
- Demonstrated familiarity with public procurement processes, especially in the context of development supplies is required.
- Experience in handling and analysing customer inquiries, complaints, and feedback effectively and using it to improve timely service quality is required.
- Excellent communication and interpersonal skills for engaging with customers, suppliers, and internal teams, especially to explain procurement processes, policies, and guidelines is required.
- Experience using Enterprise Resource Planning (ERP) is required.
- Professional written and spoken presentation skills, including for the development of reports, presentations, and the ability to synthesize complex supply chain documents for both technical and non-technical audiences is an asset.
- Experience working in a matrix organizational structure is an asset.
- Experience with procurement and supply chain policies and procedures from UN Agencies and The Global Fund is an asset.
- Project management skills is an asset.
- Experience working with Google tools and analytical applications, spreadsheets for performance metrics and management reporting, Oracle ERP system, OMS system and issuing Proforma Invoices, database and dashboard development for a variety of audiences and e-filing is an asset.
- Team management skills is an asset
Languages:
Fluency in English is required. Working knowledge of French, Spanish or Russian is a strong asset.
We are no longer accepting applications for this position.
